What you get
- Shared SMS inboxText customers and cleaners from your business number.
- AI repliesAI can answer customers when they write back, and hands off to a person when needed.
- CallsCalls are logged next to the texts for the same customer.
- Saved repliesAnswer common questions in one tap.
Comms hub in detail
One inbox for the office
Texts with customers and cleaners arrive in one shared inbox instead of on someone’s personal phone. Anyone on the team can pick up the conversation.
- Text customers and cleaners from your business number
- Send and receive photos in the same thread
- See the full conversation history for each person
- Let any office user answer, not just one phone
- Honor opt-outs automatically when someone asks to stop
AI that answers when customers reply
Customers write back at all hours. AI can reply right away to routine messages and hand the conversation to a person when it needs one.
- Reply to customers the moment they write back
- Answer routine questions about their upcoming visit
- Hand off to your team when a person is needed
- Keep every AI reply in the same conversation history
- Save replies your team uses often and send them in one tap
Calls alongside the texts
Calls are logged next to the texts for the same customer, so the story of a customer is in one place.
- See calls and texts for a customer in one timeline
- Use one business line for each location you serve
- Know who in the office spoke to the customer last
- Keep work conversations off personal phones
- Pay for texts, calls and AI replies at cost
See comms hub with your own data
30 minutes plus Q&A. No sales pitch, just a demo.
Questions about comms hub
Is the comms hub included in my plan?
Yes, it is on every plan. Texts, calls and AI replies are billed at cost on top of your plan.
Can I turn AI replies off?
Yes. Your team can answer every message themselves if you prefer.
Do customers see my business number?
Yes. Messages and calls go through your business number, not a personal phone.
Works together with
Each part of MaidMind feeds the next.
Pick a time and see MaidMind for yourself
30 minutes plus Q&A. No sales pitch, just a demo of MaidMind with your services, your prices and your team.