Maid service software, defined
Maid service software is a system that runs the office side of a residential cleaning company. It takes online bookings, schedules recurring and one-time cleans, assigns cleaners, charges customers, sends reminders, works out cleaner pay and reports on the business, so the owner is not living in spreadsheets and text threads.
Last updated November 11, 2026 · Written by the MaidMind team
What maid service software does
Eight jobs that used to be eight separate tools, or none at all.
Online booking
Customers book and pay on a form that prices the job as they fill it in.
Scheduling
One-time and recurring cleans go on a calendar with the right cleaner and arrival window.
Dispatch
The office sees where each cleaner is and whether jobs are running on time.
Customer records
Each customer, each home and its notes in one place.
Payments
Cards are kept on file and charged when the job is done, with tips.
Payroll
Cleaner pay is worked out from the jobs they finished.
Reminders
Customers and cleaners get emails and texts automatically.
Reporting
Revenue, labor, leads and recurring customers are tracked so decisions rest on numbers.
What to look for in maid service software
- 1
Recurring service that is easy to change
Weekly, biweekly and monthly homes are the core of a maid service. Skips and reschedules should not mean rebuilding a series.
- 2
Pricing that fits every home
Flat, hourly and per-square-foot pricing with add-ons, so large and small homes are both priced right.
- 3
Booking that works on a phone
Most customers book from their phone. The form should be fast and clear there.
- 4
Cleaner pay that matches how you pay
Hourly, percentage or flat, with tips and overtime handled.
- 5
Data on every step
Leads, conversions, bookings, services and workers should all be measurable.
- 6
Integrations with what you already use
Payroll, payments, marketing and calendars should connect without retyping.
- 7
Help switching
Moving your customers and recurring schedule is the hardest part. Ask who does that work.
- 8
Clear pricing
Know what you pay as your team grows, and what is billed on top.
How MaidMind covers it
MaidMind is maid service software built only for cleaning companies. Each part has its own page.
Scheduling
Schedule board with travel time
Custom booking forms
Design your own
Recurring service
Weekly, biweekly, monthly
Automated email and SMS
Reminders and receipts
Card processing
Charge cards automatically
Payroll and Gusto export
Hourly, percentage or flat
CRM
Customers, homes and notes
Leads and quotes
Follow up before they go cold
Cleaner management
Availability and territories
Cleaner app
Jobs and pay on their phone
Dispatch and live location
See every cleaner's day
Comms hub
One inbox for texts and calls
Reports and worker metrics
Know what changed and why
AI built in
Insights, replies and MCP
What MaidMind costs
One monthly price for your team size. Any plan is $99 for your first month, migration included.
| Plan | Price | Team size | Best for |
|---|---|---|---|
| Smart | $99/month | Up to 5 cleaners | For a small team getting off spreadsheets. |
| Brilliant | $199/month | Up to 15 cleaners | For a growing team with an office to run. |
| Mastermind | $299/month | Up to 30 cleaners | For companies that run on their numbers. |
Common questions
What is maid service software?
Maid service software is a system that runs the office side of a residential cleaning company. It takes online bookings, schedules recurring and one-time cleans, assigns cleaners, charges customers, sends reminders, works out cleaner pay and reports on the business.
Who needs maid service software?
Any cleaning company that has outgrown paper, spreadsheets and text threads. It matters most once you have recurring customers and more than one cleaner, because scheduling, payments and pay then depend on each other.
How much does maid service software cost?
It varies by product and team size. MaidMind costs $99, $199 or $299 a month for up to 5, 15 or 30 cleaners, and any plan is $99 for the first month.
Is it hard to switch maid service software?
It is the part owners worry about most. MaidMind migrates your customers, properties, services, pricing and appointments for you, so you do not re-enter your business by hand.
What is the difference between maid service software and general field service software?
General field service software serves many trades. Maid service software is built around recurring home cleaning: frequencies, arrival windows, per-home pricing, cleaner pay and tips.
Does maid service software handle payroll?
Many products work out what each cleaner earned. MaidMind calculates pay hourly, by percentage or flat, includes tips and overtime, and exports to Gusto, ADP or Paychex.
Pick a time and see MaidMind for yourself
30 minutes plus Q&A. No sales pitch, just a demo of MaidMind with your services, your prices and your team.